Luggage & Travel Bag Repair

Professional luggage repair services for suitcases, carry-ons, duffel bags, and travel accessories. We fix broken wheels, telescoping handles, zippers, latches, and structural damage on luggage from Samsonite, Tumi, Rimowa, Away, and other major brands. Airline-damaged luggage is a common issue — we provide repair estimates for insurance claims and restore damaged cases to travel-ready condition. Our repairs include wheel replacement with high-quality spinner and inline replacements, handle mechanism rebuilds, shell crack repair, and zipper track replacement. Professional luggage repair saves 60-80% compared to buying new and keeps functional travel gear out of landfills. We stock spinner wheels, inline wheels, and replacement casters from major luggage manufacturers, ensuring a proper fit for your specific suitcase model. For hard-shell luggage with cracks or dents, we use specialized plastic welding and bonding techniques that restore structural integrity. Telescoping handle mechanisms — one of the most common failure points in modern luggage — are rebuilt or replaced with upgraded components for improved durability. We also repair leather luggage tags, garment bags, and laptop messenger bags.

Luggage wheels are the single most common point of failure. Modern suitcases use either dual-spinner wheels (360° rotation) or inline skate-style wheels (two-wheel tilt-and-roll). Spinner wheels fail when the internal bearing seizes or the plastic housing cracks from impact. We stock universal spinner wheel replacements in 50mm, 60mm, and 70mm diameters that fit Samsonite, Delsey, Travelpro, American Tourister, and other popular brands. For premium brands like Rimowa and Tumi that use proprietary wheel systems, we source brand-specific replacement assemblies to maintain the original rolling feel and aesthetic.

Telescoping handles fail when the internal spring-loaded locking mechanism wears out, causing the handle to collapse under load or refuse to retract. We disassemble the handle tube, replace worn springs and locking buttons, lubricate the sliding mechanism, and reassemble with upgraded components where available. This $40-$70 repair extends the useful life of a $300-$600 suitcase indefinitely.

For air travel damage — a common frustration for Canadian travellers — we document damage with photos, provide detailed repair estimates formatted for airline claim departments, and complete repairs once the claim is approved. Under the Montreal Convention, airlines are liable for baggage damage up to approximately $2,300 CAD per passenger. We've processed hundreds of airline damage claims and can guide you through the process with major carriers including Air Canada, WestJet, United, and Delta.